Citadines Mercer Hong Kong

ex. The Mercer

29 Jervois Street, Sheung Wan, Hong Kong, Chinashow map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  154 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in China

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Overview

The 4-star Citadines Mercer Hong Kong Hotel boasts a perfect location near International Finance Centre, which is around 30 km away. Since 2011 the hotel has been offering accommodation in a 29-story building with art deco architecture and furnishings.

This excellent property is 15 minutes' walk to Hong Kong Park. The venue is set within 7 km from Hong Kong city center.

Boutiques and a market are situated next to the hotel.

Sai Ying Pun underground station is within 10 minutes' walking distance from the property. The hotel offers quick access to Fuoshan airport, which is about 145 km away.

Rooms

Offering a mini bar, a storage space, TV with satellite channels, a Nespresso coffee machine and a DVD player, luxury guestrooms boast an antique interior. Citadines Mercer Hong Kong Hotel features rooms with the city view. They offer en suite bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

There is a restaurant for guests to enjoy their meal. The Michelin star rated restaurant serves dishes of Japanese cuisine. Yonge Piggies and Shanghai Lane are located within 100 meters away.

Services

The hotel offers limousine rental services on site.

Relax

Cribs and babysitting are available for guests with children. On-site amenities for fitness include a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2011.  Number of floors:   29.  Number of rooms:   55.

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Facilities
Wi-Fi
Parking
Luggage storage

Luggage storage

Locker room

24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Wake up service
  • Bell staff/Porter

Dining

  • Restaurant buffet
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Buffet breakfast

Business

  • Business centre
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Leisure/ TV room
  • Massage

Room view

  • City view

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries

Self-catering

  • Mini-fridge
  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • DVD player
  • Direct dial telephone

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-out01:00-12:00FREE
Children & extra bedsAll children0 - 2 yearsCotChildren above
2 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
MTR Hong Kong StationMTR Hong Kong Station2000 ft
MTR Central StationMTR Central Station2700 ft
Peak Tram StationPeak Tram Station3300 ft
Peak Tram StationPeak Tram Station3300 ft
Cat StreetCat Street700 ft
Zoological and Botanical GardensZoological and Botanical Gardens3000 ft
Sheung WanSheung Wan400 ft
Hong KongHong Kong2000 ft
CentralCentral2000 ft
Man Mo TempleMan Mo Temple700 ft124-126 Hollywood Road Sheung Wan
The CenterThe Center900 ft99 Queens Road Central
SohoSoho1000 ftSouth of Hollywood Road
Hong Kong Macau Ferry TerminalHong Kong Macau Ferry Terminal1200 ftShun Tak Centre 200 Connaught Road Central, Sheung Wan
Lan Kwai FongLan Kwai Fong1900 ftCentral
Mid-levels EscalatorMid-levels Escalator2200 ftConnaught Road, Central and West Distict, Hong Kong
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CanteenCanteen100 ftG/F, 19 Mercer Street
La ParoleLa Parole200 ft3/F, The Pemberton, 22-26 Bonham Strand, Sheung Wan, Hong Kong
Kau Kee RestaurantKau Kee Restaurant400 ft21 Gough Street
BonheurBonheur200 ft6/F.,, 22-26 Bonham Strand East, Sheung Wan
LEE FA YUEN Korea House RestaurantLEE FA YUEN Korea House Restaurant200 ftG/F, Honwell Commercial Centre, 119-121 Connaught Road
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MTR Tsim Sha Tsui StationMTR Tsim Sha Tsui Station1.5 mi
Hong Kong Convention and Exhibition CentreHong Kong Convention and Exhibition Centre1.3 mi
Pacific PlacePacific Place5000 ft
Times Square Hong KongTimes Square Hong Kong1.9 mi
Sogo Hong KongSogo Hong Kong2.1 mi
Hong Kong ColiseumHong Kong Coliseum2.2 mi
Hong Kong StadiumHong Kong Stadium2.4 mi
Hong Kong Museum of ArtHong Kong Museum of Art1.4 mi
Hongkong ParkHongkong Park4300 ft
Statue SquareStatue Square3000 ftQueen's Road, Central and Western District, Hong Kong Island
Victoria Peak (The Peak)Victoria Peak (The Peak)5100 ft1 Lugard Rd
Sky100 Hong Kong Observation DeckSky100 Hong Kong Observation Deck1.4 mi1 Austin Road West, Kowloon, 100/F, International Commerce Centre
Central PlazaCentral Plaza1.4 miHarbour Road, Wan Chai District, Hong Kong Island
Chung King Mansion Chung King Mansion 1.5 mi36-44 Nathan Road,Tsim Sha Tsui, Kowloon
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Getting around
Airports
Fuoshan (FUO)88.3 mi
Train
MTR Hong Kong Station2300 ft
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Reviews
8.2
FabulousBased on  154  reviews
  • 8.2
    Fabulous

    Really friendly service - in fact, staff went out of their way to be of assistance. Great location.

  • 8.8
    Superb

    Nice choice, if you can afford it! Complimentary breakfasts and free wifi in the rooms - a very good deal for Hong Kong!

  • 5.8
    Guest rating

    This hotel was such a big rip-off! The rooms do not look like the ones they show here, when I went to ask at the reception, they told me that there's only two rooms that looks like the one they show on booking,com. So if you want to stay in the room that is on show here, you better make sure that you will get it before you book, The room I got seems much smaller, and the view is terrible! The hotel is still underconstruction thats why I think its not fair to cost such a high price and have no facilities available. Breakfast was shocking! The breads were soft and a little wet, seems like its been out of the fridge. I paid 2500HKD a night to get this!? Unbelievable! The hotel is really small, and cost way too high for its standard. I am only 160cm tall and the sink is at the height of my thigh .. the toilet is yellow all the time, baht tub is smaller than usual size you normally see... Really dont know what to say... was a big disappointment..

  • 9.6
    Exclusive

    Just outside main commercial centre and so a bit more sassy but near enough to walk for everything including night life and restaurants. Very handy for local subway transport. Small and friendly, all brand new and a little different. So new that not all finished, pool not ready for use but Gym is ( 19- 4-2011)

    No general communal area.

  • 9.2
    Superb

    We cannot speak highly enough of the Mercer. The staff were so fantastic - when I discovered I'd left my handbag in a taxi, they immediately phoned the taxi company, and directed us to the nearby police station to make a full report. I cannot thank them enough for their help and genuine concern. We upgraded to a suite on the 29th floor which gave us plenty of room to spread out. The king size bed was high and extremely comfortable. There was also a small desk and extra tv in the bedroom. The living room also had a large tv and couch.The kitchen came with a Nespresso machine and a full range of teas. The mini bar was complimentary. The large bathroom was fully equipped, however the glass door required a blind to be lowered when using the toilet. Decor was very modern. Breakfast was served on a lower floor and was great - fresh fruit, juice, cereals, continental meats & salad, pastries, toast, etc.coffee and tea. The lobby was stylishly decorated and comfortable. The free shuttle bus to the Airport fast train (and to the nearby Star Ferry terminal) ran about every 1/2 hour and worked well for us. Again, we can't thank the staff enough for their help. And for making our stay at the Mercer as pleasant as it was under the circumstances (losing my handbag). We enjoyed staying in Sheung Wan.

    Glass bathroom door - just a hassle to have to lower the blind when using the toilet, however it wasn't a major issue for us.

  • 10.0
    Exclusive

    Great location for the price. Beautifully designed. Free Wifi in all rooms. Free shuttle bus to Airport Express.

    The fact that the free shuttle bus isn't that well advertised by the hotel. What's more confusing is that there is an official Shuttle bus provided by the Airport Express but this does not serve the Mercer hotel. Instead the Mercer provide their own Shuttle, which guests should contact the hotel prior to their arrival to enquire about pick up times and point.

  • 7.4
    Very good

    Chic, boutique hotel with close proximity to transport, eateries and entertainment. Noisy during the day but Quiet at the night. The mini bar is a bonus although we were hardly in to enjoy same. Friendly frontline staff makes a great difference.

    The modern see thru glass panels in the bathroom may pose concerns for friends travelling together as there is little privacy; however it may be suitable for couples or singles. The single beds in the room are very narrow and small, making it quite uncomfortable. Beds are also very high.

  • 8.2
    Fabulous

    Staff are very friendly, welcoming and efficient. The breakfasts are good, especially as they include some Chinese dim sum items in addition to the more conventional continental breakfast type items. I was upgraded to a suite on a high floor when checking-in at a reasonable price. The resulting room enjoyed some scenic Hong Kong views and was spacious and comfortable. I appreciated the free in-room minibar service, especially as there is no bar within the hotel.

    I missed having a bar on site. The location is close to the nearby Sheung Wan MTR station and it is easily walkable except when you have luggage. The narrow pavements can make it a challenge to access the station with luggage. Beware the cost shown for any Hong Kong hotel on Booked.net does not include a mandatory 10% tourist tax that the hotel will charge at check-out.

  • 8.0
    Fabulous

    Unlikely appearance form the outside but surprisingly good room facilities.

    Location is not ideal but close to nightlife and some business areas.

  • 9.2
    Superb

    Modern, sleek design hotel... We had a suite which was very large and very nice... Good location for tourism - close to markets and metro... Good breakfast included with Western and Asian elements... Staff were friendly and helpful (though a couple of the guys spent lot of time gossiping on the phone)... English was fairly good though be careful reuest are clearly understood - we all like to agree and assent when sometimes we didn't really understand what someone said! They were helpful with an early checkin...

    More of Booked.net issue - but the proce quoted to us on the website was off by about 800hk$... The taxes and city fees were not included in the price that was quoted by the website so it was misleading...

  • 9.6
    Exclusive

    Excellent and very, very friendly staff. We asked the receptionist for a nearby DimSum Restaurant and he actually walked us there! Highly recommended for frequent traveller and HongKong Island lovers. The all inclusive price [free internet, free breakfast and free mini bar consumption!] makes it all the way an excellent choice. The breakfast buffet will satisfy everybody with a choice of DimSum, cold cuts, salmon, fruit, wide choice of bread etc. Even the coffee is really good. Hope Mercer can keep this level at the prices they ask right now.

  • 8.8
    Superb

    Small size Intersetin Design

    Room was not well maintained. Left a list of faults with reception when we left.

  • 9.2
    Superb

    Friendly helpful staff Room upgrade, free!

    Hard to find,taxi did it know it.

  • 7.0
    Very good

    The suite had good amenities, Nespresso machine and lounge room. Close to Central, MTR and Soho.

  • 9.6
    Exclusive

    excellent choice, spacious room, good service and great breakfast included. easy access to shops, ferry terminal and ifc mall. short walk to mid level escalator and tram and subway station.

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Highlights
8
FabulousBased on  154 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in China

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-out01:00-12:00FREE
Children & extra bedsAll children0 - 2 yearsCotChildren above
2 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Fuoshan (FUO)88.3 mi
Train
MTR Hong Kong Station2300 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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