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Citadines Mercer Hong Kong

ex. The Mercer

29 Jervois Street, Sheung Wan, Hong Kong, China  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Citadines Mercer Hong Kong

Wi-Fi
Parking
Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Overview

The 4-star Citadines Mercer Hong Kong Hotel boasts a perfect location near International Finance Centre, which is around 30 km away. Since 2011 the hotel has been offering accommodation in a 29-story building with art deco architecture and furnishings.

This excellent property is 15 minutes' walk to Hong Kong Park. The venue is set within 7 km from Hong Kong city center.

Boutiques and a market are situated next to the hotel.

Sai Ying Pun underground station is within 10 minutes' walking distance from the property. The hotel offers quick access to Fuoshan airport, which is about 145 km away.

Rooms

Offering a mini bar, a storage space, TV with satellite channels, a Nespresso coffee machine and a DVD player, luxury guestrooms boast an antique interior. Citadines Mercer Hong Kong Hotel features rooms with the city view. They offer en suite bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

There is a restaurant for guests to enjoy their meal. The Michelin star rated restaurant serves dishes of Japanese cuisine. Yonge Piggies and Shanghai Lane are located within 100 meters away.

Services

The hotel offers limousine rental services on site.

Relax

Cribs and babysitting are available for guests with children. On-site amenities for fitness include a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2011.  Number of floors:   29.  Number of rooms:   55.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Lift
  • Currency exchange
  • Hairdresser
  • Ice machine
  • Smoke detectors

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Wake up service
  • Bell staff/Porter

Dining

  • Restaurant buffet
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Buffet breakfast

Business

  • Business centre
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Outdoor swimming pool
  • Massage

Room view

  • City view

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Mini-fridge
  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • DVD player
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 2 years
Cot HKD 440
Children above
2 years or adults
Extra bed HKD 440
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Citadines Mercer Hong Kong Hong Kong location
Show big map »

Hotel Address:

29 Jervois Street, Sheung Wan, Hong Kong, China

Get directions
Airports
  • Guangzhou South Railway Station (GZS)
    74.4 mi
  • Fuoshan (FUO)
    88.3 mi
Train
  • MTR Hong Kong Station
    2300 ft
Restaurants
  • Canteen (cuisine: American)
    100 ft
  • La Parole (cuisine: Italian, French)
    200 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    29
  • Number of rooms:
    55

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedHong KongCitadines Mercer Hong Kong

According to guest reviews, the hotel has been rated as
Best Family Hotels in China

Use Badge

Rooms and availability

Citadines Mercer Hong Kong photos Room
Premier Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free mini-bar
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Kitchenette
  • Microwave
  • Kitchenware
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Citadines Mercer Hong Kong photos Room
Executive One-Bedroom Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Individual air conditioning
  • Work desk
  • Ironing facilities
  • Living room
  • 220/240 V AC
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Dining:Mini-bar
  • Kettle
  • Dining area
  • Microwave
  • Refrigerator
  • Kitchen appliances
  • Media:Satellite TV
  • In-house movie
Room Description:

Deluxe|Executive Double Room with 1 bedroom (Double bed or 2 twin beds)

Citadines Mercer Hong Kong photos Room
Executive King Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free mini-bar
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Citadines Mercer Hong Kong photos Room
Executive One-Bedroom Apartment
City view
  • Room size:

    560 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Free mini-bar
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Dining area
  • Kitchenette
  • Microwave
  • Kitchenware
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Premium Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Premium Studio

Premier Studio
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Living room
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Microwave
  • Media:Satellite TV
  • In-house movie
Room Description:

STUDIO PREMIER. BED & BREAKFAST. Non refundable

Premier Studio Apartment
City view
  • Room size:

    400 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • Dining:Kitchenette
Room Description:

Apartment|Premier Studio Apartment

Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|Double Studio (Double bed)

Deluxe Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

Deluxe|Deluxe Double Studio (Double bed)

Executive Studio
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Living room
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Dining:Mini-bar
  • Kettle
  • Microwave
  • Refrigerator
  • Kitchen appliances
  • Media:Satellite TV
  • In-house movie
Room Description:

STUDIO EXECUTIVE. BED & BREAKFAST. Non refundable

Executive Studio Apartment
City view
  • Room size:

    345 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • Dining:Kitchenette
Room Description:

Apartment|Executive Studio Apartment

Executive One-Bedroom Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Deluxe|1 BEDROOM EXECUTIVE.

Citadines Mercer Hong Kong Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Statue Square3000 ft
    Queen's Road, Central and Western District, Hong Kong Island
  • Sky100 Hong Kong Observation Deck1.4 mi
    1 Austin Road West, Kowloon, 100/F, International Commerce Centre
  • Chung King Mansion 1.5 mi
    36-44 Nathan Road,Tsim Sha Tsui, Kowloon
  • Victoria Peak (The Peak)5100 ft
    1 Lugard Rd
  • Central Plaza1.4 mi
    Harbour Road, Wan Chai District, Hong Kong Island

Near the hotel

  • Man Mo Temple700 ft
    124-126 Hollywood Road Sheung Wan
  • Soho1000 ft
    South of Hollywood Road
  • Lan Kwai Fong1900 ft
    Central
  • The Center900 ft
    99 Queens Road Central
  • Hong Kong Macau Ferry Terminal1200 ft
    Shun Tak Centre 200 Connaught Road Central, Sheung Wan
  • Mid-levels Escalator2200 ft
    Connaught Road, Central and West Distict, Hong Kong

Restaurants nearby

  • Canteen100 ft

    Address: G/F, 19 Mercer Street
    Phone: 852-28549136

    Cuisine: American

  • Kau Kee Restaurant400 ft

    Address: 21 Gough Street
    Phone: 852-28150123

    69% likes this, based on 102 reviews
    Cuisine: Chinese

  • LEE FA YUEN Korea House Restaurant200 ft

    Address: G/F, Honwell Commercial Centre, 119-121 Connaught Road
    Phone: 852-25440007

    76% likes this, based on 13 reviews
    Price Range: USD 6 - USD 11

  • La Parole200 ft

    Address: 3/F, The Pemberton, 22-26 Bonham Strand, Sheung Wan, Hong Kong
    Phone: 852-24364099

    60% likes this, based on 21 reviews
    Cuisine: Italian, French
    Price Range: USD 21 - USD 21

  • Bonheur200 ft

    Address: 6/F.,, 22-26 Bonham Strand East, Sheung Wan
    Phone: 852-25446333

    69% likes this, based on 40 reviews

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    29
  • Number of rooms:
    55

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedHong KongCitadines Mercer Hong Kong

According to guest reviews, the hotel has been rated as
Best Family Hotels in China

Use Badge

Hotels nearby
Cities nearby

Citadines Mercer Hong Kong Reviews

Guest reviews are submitted by our customers after their stay at Citadines Mercer Hong Kong

8.2
FabulousBased on155 reviews

Guest reviews

  • Single
    8.2

    Really friendly service - in fact, staff went out of their way to be of assistance. Great location.

  • Group of friends
    8.8

    Nice choice, if you can afford it! Complimentary breakfasts and free wifi in the rooms - a very good deal for Hong Kong!

  • Group of friends
    5.8

    This hotel was such a big rip-off! The rooms do not look like the ones they show here, when I went to ask at the reception, they told me that there's only two rooms that looks like the one they show on booking,com. So if you want to stay in the room that is on show here, you better make sure that you will get it before you book, The room I got seems much smaller, and the view is terrible! The hotel is still underconstruction thats why I think its not fair to cost such a high price and have no facilities available. Breakfast was shocking! The breads were soft and a little wet, seems like its been out of the fridge. I paid 2500HKD a night to get this!? Unbelievable! The hotel is really small, and cost way too high for its standard. I am only 160cm tall and the sink is at the height of my thigh .. the toilet is yellow all the time, baht tub is smaller than usual size you normally see... Really dont know what to say... was a big disappointment..

  • Older travelers
    9.6

    Just outside main commercial centre and so a bit more sassy but near enough to walk for everything including night life and restaurants. Very handy for local subway transport. Small and friendly, all brand new and a little different. So new that not all finished, pool not ready for use but Gym is ( 19- 4-2011)

    No general communal area.

  • Older travelers
    9.2

    We cannot speak highly enough of the Mercer. The staff were so fantastic - when I discovered I'd left my handbag in a taxi, they immediately phoned the taxi company, and directed us to the nearby police station to make a full report. I cannot thank them enough for their help and genuine concern. We upgraded to a suite on the 29th floor which gave us plenty of room to spread out. The king size bed was high and extremely comfortable. There was also a small desk and extra tv in the bedroom. The living room also had a large tv and couch.The kitchen came with a Nespresso machine and a full range of teas. The mini bar was complimentary. The large bathroom was fully equipped, however the glass door required a blind to be lowered when using the toilet. Decor was very modern. Breakfast was served on a lower floor and was great - fresh fruit, juice, cereals, continental meats & salad, pastries, toast, etc.coffee and tea. The lobby was stylishly decorated and comfortable. The free shuttle bus to the Airport fast train (and to the nearby Star Ferry terminal) ran about every 1/2 hour and worked well for us. Again, we can't thank the staff enough for their help. And for making our stay at the Mercer as pleasant as it was under the circumstances (losing my handbag). We enjoyed staying in Sheung Wan.

    Glass bathroom door - just a hassle to have to lower the blind when using the toilet, however it wasn't a major issue for us.

  • Older travelers
    10.0

    Great location for the price. Beautifully designed. Free Wifi in all rooms. Free shuttle bus to Airport Express.

    The fact that the free shuttle bus isn't that well advertised by the hotel. What's more confusing is that there is an official Shuttle bus provided by the Airport Express but this does not serve the Mercer hotel. Instead the Mercer provide their own Shuttle, which guests should contact the hotel prior to their arrival to enquire about pick up times and point.

  • Group of friends
    7.4

    Chic, boutique hotel with close proximity to transport, eateries and entertainment. Noisy during the day but Quiet at the night. The mini bar is a bonus although we were hardly in to enjoy same. Friendly frontline staff makes a great difference.

    The modern see thru glass panels in the bathroom may pose concerns for friends travelling together as there is little privacy; however it may be suitable for couples or singles. The single beds in the room are very narrow and small, making it quite uncomfortable. Beds are also very high.

  • Single
    8.2

    Staff are very friendly, welcoming and efficient. The breakfasts are good, especially as they include some Chinese dim sum items in addition to the more conventional continental breakfast type items. I was upgraded to a suite on a high floor when checking-in at a reasonable price. The resulting room enjoyed some scenic Hong Kong views and was spacious and comfortable. I appreciated the free in-room minibar service, especially as there is no bar within the hotel.

    I missed having a bar on site. The location is close to the nearby Sheung Wan MTR station and it is easily walkable except when you have luggage. The narrow pavements can make it a challenge to access the station with luggage. Beware the cost shown for any Hong Kong hotel on Booked.net does not include a mandatory 10% tourist tax that the hotel will charge at check-out.

  • Single
    8.0

    Unlikely appearance form the outside but surprisingly good room facilities.

    Location is not ideal but close to nightlife and some business areas.

  • Couple
    9.2

    Modern, sleek design hotel... We had a suite which was very large and very nice... Good location for tourism - close to markets and metro... Good breakfast included with Western and Asian elements... Staff were friendly and helpful (though a couple of the guys spent lot of time gossiping on the phone)... English was fairly good though be careful reuest are clearly understood - we all like to agree and assent when sometimes we didn't really understand what someone said! They were helpful with an early checkin...

    More of Booked.net issue - but the proce quoted to us on the website was off by about 800hk$... The taxes and city fees were not included in the price that was quoted by the website so it was misleading...

  • Older travelers
    9.6

    Excellent and very, very friendly staff. We asked the receptionist for a nearby DimSum Restaurant and he actually walked us there! Highly recommended for frequent traveller and HongKong Island lovers. The all inclusive price [free internet, free breakfast and free mini bar consumption!] makes it all the way an excellent choice. The breakfast buffet will satisfy everybody with a choice of DimSum, cold cuts, salmon, fruit, wide choice of bread etc. Even the coffee is really good. Hope Mercer can keep this level at the prices they ask right now.

  • Older travelers
    8.8

    Small size Intersetin Design

    Room was not well maintained. Left a list of faults with reception when we left.

  • Single
    9.2

    Friendly helpful staff Room upgrade, free!

    Hard to find,taxi did it know it.

  • Couple
    7.0

    The suite had good amenities, Nespresso machine and lounge room. Close to Central, MTR and Soho.

  • Family with children
    9.6

    excellent choice, spacious room, good service and great breakfast included. easy access to shops, ferry terminal and ifc mall. short walk to mid level escalator and tram and subway station.

How to reach hotel

hotel Citadines Mercer Hong Kong Hong Kong location
Show big map »

Hotel Address:

29 Jervois Street, Sheung Wan, Hong Kong, China

Get directions
Airports
  • Guangzhou South Railway Station (GZS)
    74.4 mi
  • Fuoshan (FUO)
    88.3 mi
Train
  • MTR Hong Kong Station
    2300 ft
Restaurants
  • Canteen (cuisine: American)
    100 ft
  • La Parole (cuisine: Italian, French)
    200 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    29
  • Number of rooms:
    55

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedHong KongCitadines Mercer Hong Kong

According to guest reviews, the hotel has been rated as
Best Family Hotels in China

Use Badge