Citadines Mercer Hong Kong Hotel

ex. The Mercer

29 Jervois Street, Sheung Wan, Hong Kong, China  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Citadines Mercer Hong Kong Hotel

Wi-Fi
Parking

No parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Overview

Citadines Mercer Hong Kong Hotel is a 4-star venue positioned about 3.2 km from Hong Kong Science Museum. The comfortable hotel in Hong Kong attracts guests with its art deco architecture.

Citadines Mercer Hong Kong Hotel is also placed within a 25-minute walk of Hong Kong China Ferry Terminal. The venue is set within 7 km from Hong Kong city center.

Shoppers will find boutiques and a market within a few minutes of the hotel.

The nearest metro station is 900 meters away. The hotel is around 145 km from Fuoshan airport.

Rooms

Citadines Mercer Hong Kong Hotel is a property in Hong Kong that comes with 55 rooms and provides satellite television, coffee/tea makers, a laptop safe, a DVD player and climate control. Some rooms have the city view. Decorated in contemporary design, the rooms offer en suite bathrooms with a bathtub, a shower and a hairdryer as well as a microwave, a dishwasher and kitchen appliances for self-catering.

Eat & Drink

Guests can start their day with buffet breakfast served at the bar. The Michelin star rated restaurant serves Japanese dishes. Dim Sum Square and Gingko House are situated in a shopping area, about 100 meters away of the property.

Services

Business facilities include a business center, secretarial services and a meeting room.

Relax

The hotel offers a seasonal outdoor pool and a library to make your stay more enjoyable. There are a gym and a fitness centre provided at Citadines Mercer Hong Kong Hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2011.  Number of floors:   29.  Number of rooms:   55.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • City shuttle service
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Restaurant buffet
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services

Leisure facilities

  • Seasonal outdoor pool
  • Reflex massage

Room view

  • City view

Room facilities

  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Kitchen
  • Mini-fridge
  • Electric kettle
  • Cookware/ Kitchen utensils

Bedroom

  • Premium bedding
  • Fluffy down duvets
  • Down duvets

Media

  • Flat-screen TV
  • Hi-Fi
  • Internet television
  • DVD player
  • International calls
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 2 years
Crib FREE
Existing bedding FREE
One child
3 years
Existing bedding FREE
There are no extra beds provided in a room. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Citadines Mercer Hong Kong Hotel Hong Kong location
Show big map »

Hotel Address:

29 Jervois Street, Sheung Wan, Hong Kong, China

Get directions
City Center
  • Hong Kong
    4.2 mi
Airports
  • Fuoshan (FUO)
    88.3 mi
Train Stations
  • MTR Hong Kong Station
    2300 ft
Underground stations
  • Sheung Wan
    700 ft
Restaurants
  • Canteen (cuisine: American)
    100 ft
  • Kau Kee Restaurant (cuisine: Chinese)
    400 ft
Beaches
  • Take Out Comedy
    1300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    29
  • Number of rooms:
    55

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedHong KongCitadines Mercer Hong Kong

According to guest reviews, the hotel has been rated as
Best Family Hotels in China

Use Badge

Rooms and availability

Premium Studio
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

Deluxe|STUDIO PREMIUM

Premier Studio
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Room Description:

Deluxe|STUDIO PREMIER

Premier Studio Apartment
City view
  • Room size:

    400 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • Dining:Kitchenette
Room Description:

Apartment|Premier Studio Apartment

Citadines Mercer Hong Kong photos Room
Premier Suite
  • Room size:

    335 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free mini-bar
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Kitchenette
  • Microwave
  • Kitchenware
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Citadines Mercer Hong Kong photos Room
Executive One-Bedroom Double Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Room Description:

Deluxe|Double Executive One Bedroom

Executive Studio
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Room Description:

Deluxe|STUDIO EXECUTIVE

Executive One-Bedroom King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
  • General:Individual air conditioning
  • Work desk
  • Ironing facilities
  • 220/240 V AC
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Dining:Kettle
  • Microwave
  • Refrigerator
  • Kitchen appliances
  • Media:Satellite TV
Room Description:

Deluxe|1 Bedroom Executive (1 King)

Citadines Mercer Hong Kong photos Room
Executive King Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Free mini-bar
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Slippers
  • Work desk
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Alarm clock
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Kettle
  • Microwave
  • Refrigerator
  • Kitchen appliances
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Deluxe|Executive Studio, 1 King Bed

Executive Studio Apartment
City view
  • Room size:

    345 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Apartment|Executive Studio Apartment

Citadines Mercer Hong Kong photos Room
Executive One-Bedroom Apartment
City view
  • Room size:

    560 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds or 1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Free mini-bar
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Laptop safe box
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Dining area
  • Kitchenette
  • Microwave
  • Kitchenware
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • DVD player
  • CD player
  • Radio
Room Description:

Apartment|Executive One Bedroom Apartment

Citadines Mercer Hong Kong Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • SoHo700 ft
  • Mid-Levels Escallator1000 ft
  • Lan Kwai Fong2000 ft

Places of interest

  • The Center700 ft
  • The Escalator1400 ft
  • World Wide House2000 ft
  • Hong Kong Catholic Cathedral of the Immaculate Conception2000 ft

Train stations

  • MTR Hong Kong Station2000 ft
  • MTR Hong Kong Station2000 ft

Shopping areas

  • Cat Street700 ft
  • The Landmark2300 ft

Monuments and Landmarks

  • Man Mo Temple700 ft

Museums

  • Dr Sun Yat-sen Museum1000 ft

Business areas

  • International Financial Centre1700 ft

Underground stations

  • Sheung Wan400 ft
  • Central2000 ft
  • Hong Kong2000 ft

Marina

  • Hong Kong Macau Ferry Terminal1700 ft
  • Central Star Ferry Pier2300 ft
  • Central Star Ferry Pier2300 ft

Local attractions

  • Victoria Peak 5300 ft
    1 Lugard Rd, Hong Kong
  • Kowloon West Promenade1.0 mi
    Nga Cheung Road, Tsim Sha Tsui, Kowloon, Hong Kong
  • Clock Tower1.3 mi
    Salisbury Road, Waterfront Promenade, Hong Kong
  • Madame Tussauds Hong Kong5200 ft
    Shop P101, The Peak Tower, 128 Peak Road, The Peak, Hong Kong
  • Hong Kong Tower1.3 mi
    Within the Yau Tsim Mong District, Kowloon, Hong Kong

Near the hotel

  • Sheung Wan600 ft
    west of Central, Hong Kong
  • Western District800 ft
    Hollywood Road, Hong Kong
  • Dr Sun Yat Sen Museum1200 ft
    No.7 Castle Road, Mid-Levels, Central, Hong Kong
  • Take Out Comedy1300 ft
    34 Elgin Street, Hong Kong
  • Man Mo Temple800 ft
    Fu Shin Street, Hong Kong
  • The Center1000 ft
    99 Queens Road Central, Hong Kong
  • Hong Kong Museum of Medical Science1300 ft
    2 Caine Lane, Hong Kong

Restaurants nearby

  • Canteen100 ft

    Address: G/F, 19 Mercer Street
    Phone: 852-28549136

    Cuisine: American

  • The Chairman400 ft

    Address: No.18 Kau U Fong, Central
    Phone: 852-25552202

    74% likes this, based on 109 reviews
    Cuisine: Chinese

  • Bonheur200 ft

    Address: 6/F.,, 22-26 Bonham Strand East, Sheung Wan
    Phone: 852-25446333

    76% likes this, based on 29 reviews

  • Kau Kee Restaurant400 ft

    Address: 21 Gough Street
    Phone: 852-28150123

    60% likes this, based on 104 reviews
    Cuisine: Chinese

  • Masala200 ft

    Address: 10 Mercer Street, Sheung Wan
    Phone: 852-25819777

    60% likes this, based on 14 reviews
    Cuisine: Indian
    Price Range: USD 17 - USD 27

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    29
  • Number of rooms:
    55

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedHong KongCitadines Mercer Hong Kong

According to guest reviews, the hotel has been rated as
Best Family Hotels in China

Use Badge

Citadines Mercer Hong Kong Reviews

Guest reviews are submitted by our customers after their stay at Citadines Mercer Hong Kong

Average guest rating

8.2out of 10
Fabulous
Based on 149 reviews

Guest reviews

  • Single
    8.2

    Really friendly service - in fact, staff went out of their way to be of assistance. Great location.

  • Group of friends
    8.8

    Nice choice, if you can afford it! Complimentary breakfasts and free wifi in the rooms - a very good deal for Hong Kong!

  • Group of friends
    5.8

    This hotel was such a big rip-off! The rooms do not look like the ones they show here, when I went to ask at the reception, they told me that there's only two rooms that looks like the one they show on booking,com. So if you want to stay in the room that is on show here, you better make sure that you will get it before you book, The room I got seems much smaller, and the view is terrible! The hotel is still underconstruction thats why I think its not fair to cost such a high price and have no facilities available. Breakfast was shocking! The breads were soft and a little wet, seems like its been out of the fridge. I paid 2500HKD a night to get this!? Unbelievable! The hotel is really small, and cost way too high for its standard. I am only 160cm tall and the sink is at the height of my thigh .. the toilet is yellow all the time, baht tub is smaller than usual size you normally see... Really dont know what to say... was a big disappointment..

  • Older travelers
    9.6

    Just outside main commercial centre and so a bit more sassy but near enough to walk for everything including night life and restaurants. Very handy for local subway transport. Small and friendly, all brand new and a little different. So new that not all finished, pool not ready for use but Gym is ( 19- 4-2011)

    No general communal area.

  • Older travelers
    9.2

    We cannot speak highly enough of the Mercer. The staff were so fantastic - when I discovered I'd left my handbag in a taxi, they immediately phoned the taxi company, and directed us to the nearby police station to make a full report. I cannot thank them enough for their help and genuine concern. We upgraded to a suite on the 29th floor which gave us plenty of room to spread out. The king size bed was high and extremely comfortable. There was also a small desk and extra tv in the bedroom. The living room also had a large tv and couch.The kitchen came with a Nespresso machine and a full range of teas. The mini bar was complimentary. The large bathroom was fully equipped, however the glass door required a blind to be lowered when using the toilet. Decor was very modern. Breakfast was served on a lower floor and was great - fresh fruit, juice, cereals, continental meats & salad, pastries, toast, etc.coffee and tea. The lobby was stylishly decorated and comfortable. The free shuttle bus to the Airport fast train (and to the nearby Star Ferry terminal) ran about every 1/2 hour and worked well for us. Again, we can't thank the staff enough for their help. And for making our stay at the Mercer as pleasant as it was under the circumstances (losing my handbag). We enjoyed staying in Sheung Wan.

    Glass bathroom door - just a hassle to have to lower the blind when using the toilet, however it wasn't a major issue for us.

  • Older travelers
    10.0

    Great location for the price. Beautifully designed. Free Wifi in all rooms. Free shuttle bus to Airport Express.

    The fact that the free shuttle bus isn't that well advertised by the hotel. What's more confusing is that there is an official Shuttle bus provided by the Airport Express but this does not serve the Mercer hotel. Instead the Mercer provide their own Shuttle, which guests should contact the hotel prior to their arrival to enquire about pick up times and point.

  • Group of friends
    7.4

    Chic, boutique hotel with close proximity to transport, eateries and entertainment. Noisy during the day but Quiet at the night. The mini bar is a bonus although we were hardly in to enjoy same. Friendly frontline staff makes a great difference.

    The modern see thru glass panels in the bathroom may pose concerns for friends travelling together as there is little privacy; however it may be suitable for couples or singles. The single beds in the room are very narrow and small, making it quite uncomfortable. Beds are also very high.

  • Single
    8.2

    Staff are very friendly, welcoming and efficient. The breakfasts are good, especially as they include some Chinese dim sum items in addition to the more conventional continental breakfast type items. I was upgraded to a suite on a high floor when checking-in at a reasonable price. The resulting room enjoyed some scenic Hong Kong views and was spacious and comfortable. I appreciated the free in-room minibar service, especially as there is no bar within the hotel.

    I missed having a bar on site. The location is close to the nearby Sheung Wan MTR station and it is easily walkable except when you have luggage. The narrow pavements can make it a challenge to access the station with luggage. Beware the cost shown for any Hong Kong hotel on Booked.net does not include a mandatory 10% tourist tax that the hotel will charge at check-out.

  • Single
    8.0

    Unlikely appearance form the outside but surprisingly good room facilities.

    Location is not ideal but close to nightlife and some business areas.

  • Couple
    9.2

    Modern, sleek design hotel... We had a suite which was very large and very nice... Good location for tourism - close to markets and metro... Good breakfast included with Western and Asian elements... Staff were friendly and helpful (though a couple of the guys spent lot of time gossiping on the phone)... English was fairly good though be careful reuest are clearly understood - we all like to agree and assent when sometimes we didn't really understand what someone said! They were helpful with an early checkin...

    More of Booked.net issue - but the proce quoted to us on the website was off by about 800hk$... The taxes and city fees were not included in the price that was quoted by the website so it was misleading...

  • Older travelers
    9.6

    Excellent and very, very friendly staff. We asked the receptionist for a nearby DimSum Restaurant and he actually walked us there! Highly recommended for frequent traveller and HongKong Island lovers. The all inclusive price [free internet, free breakfast and free mini bar consumption!] makes it all the way an excellent choice. The breakfast buffet will satisfy everybody with a choice of DimSum, cold cuts, salmon, fruit, wide choice of bread etc. Even the coffee is really good. Hope Mercer can keep this level at the prices they ask right now.

  • Older travelers
    8.8

    Small size Intersetin Design

    Room was not well maintained. Left a list of faults with reception when we left.

  • Single
    9.2

    Friendly helpful staff Room upgrade, free!

    Hard to find,taxi did it know it.

  • Couple
    7.0

    The suite had good amenities, Nespresso machine and lounge room. Close to Central, MTR and Soho.

  • Family with children
    9.6

    excellent choice, spacious room, good service and great breakfast included. easy access to shops, ferry terminal and ifc mall. short walk to mid level escalator and tram and subway station.

How to reach hotel

hotel Citadines Mercer Hong Kong Hotel Hong Kong location
Show big map »

Hotel Address:

29 Jervois Street, Sheung Wan, Hong Kong, China

Get directions
City Center
  • Hong Kong
    4.2 mi
Airports
  • Fuoshan (FUO)
    88.3 mi
Train Stations
  • MTR Hong Kong Station
    2300 ft
Underground stations
  • Sheung Wan
    700 ft
Restaurants
  • Canteen (cuisine: American)
    100 ft
  • Kau Kee Restaurant (cuisine: Chinese)
    400 ft
Beaches
  • Take Out Comedy
    1300 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    29
  • Number of rooms:
    55

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedHong KongCitadines Mercer Hong Kong

According to guest reviews, the hotel has been rated as
Best Family Hotels in China

Use Badge